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Guidelines on Outsourcing by Financial Institutions

The main objective of this Guideline is to set out a broad framework for financial institutions that have entered into outsourcing or are planning to outsource their business activities to service providers. The Guideline does not cover comprehensively all the outsourcing related issues but is intended to assist financial institutions to identify the nature of risks involved and to address them effectively in view of the consideration that the Bank will hold its licencees fully responsible for all outsourced activities.